Shipping Policy

At HOCS Embroidery Studio, we strive to ensure reliable shipping experience for our valued customers. Please review the following details regarding our shipping process:

Shipping Partners:
We partner with Omniva delivery service to bring your embroidered garments to your location with efficiency and care.

Shipping Destinations and Costs:
For Latvia, Lithuania, and Estonia, we use parcel terminals for delivery.
Latvia: € 3,00
Lithuania and Estonia: € 5,00

We also offer shipping to the following countries:
Austria, Belgium, Sweden, Denmark, Finland, Norway, Poland, Germany, Netherlands, The Czech Republic, Luxembourg, Italy, Hungary, Bulgaria, Spain, France, Croatia.

The delivery cost for these countries is calculated automatically based on your selected destination during the checkout process.

Delivery Timeframe:
The delivery timeframe may vary depending on your location and the complexity of your order. On average, shipping can take between 4 to 10 working days.

Shipping to Other Countries:
If you do not find your country within our standard shipping range, please contact us. We will gladly check the feasibility of delivery to your destination and provide you with a shipping cost.

Contact Us:
If you have any questions or concerns regarding shipping, or if your country is not listed in our standard shipping range, please feel free to contact our customer service team at info@hocs.lv
We are dedicated to assisting you and ensuring a smooth delivery process.

Thank you for choosing HOCS Embroidery Studio.